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FAQs

Important information about our hotel

Where exactly is Hotel Stadt Kufstein located?

Hotel Stadt Kufstein is located almost directly in the city center only a few steps away from the fortress.

Despite the very central location, Hotel Stadt Kufstein is in the pedestrian zone. You can thus get a good night’s sleep in your room without traffic noise.

We are easily reachable by car via the Praxmarer Straße.

Location & Arrival

What is the easiest way to reach Hotel Stadt Kufstein by car?

You can reach Kufstein from all directions. From the north via A8/A93 coming from Salzburg/Rosenheim taking the “Kufstein NORD” exit, from the west via the A12 Inntal autobahn, or from the south via the A22/A13 Brenner autobahn as well as the A12 Inntal autobahn taking the “Kufstein SÜD” exit.    

Where to find us:
Hotel Stadt Kufstein
Arkadenplatz 1
6330 Kufstein, Tyrol, Austria 

Our GPS info:
Latitude: 47.58218
Longitude: 12.17187

Location & Arrival

What parking options are available?

Right under Hotel Stadt Kufsein is a public underground parking garage with the entrance on the Praxmarer Straße and signposted with “ZentrumGarage”. As a guest of our hotel, you will receive discounted tickets for € 7.00 at the reception desk (each ticket is valid for one exit). An elevator in the hotel lobby will take you directly to the garage. There are 300 parking spaces, so a parking reservation is not necessary. Upon arrival, you can go straight to the garage, which has 24 hour access. The parking fees apply to both cars and motorcycles.

You can also park your car in the blue-marked, short-term parking zone in the city center. This is available for a fee during the day from 8:00 am to 6:00 pm for a maximum of 90 minutes. From 6:00 pm to 8:00 am, you can use these spaces for free. From midday Saturday to Monday morning and holidays, you do not need a parking permit.

IMPORTANT: Please note that the hotel is not liable for wrongly parked cars or parking tickets. Therefore please always pay attention to the traffic signs and all other signposts, because there may possibly be different regulations.

You can keep your bikes in our basement storage room for free. More information is available at the reception desk.

Parking for buses:
Right on the Arkadenplatz, south of the hotel entrance, is a loading and unloading lane, which can also be used for bus parking from Friday (arrival) to Sunday (departure). Parking is free based on availability from 6:00 pm to 8:00 am. A reservation from us is not possible, however you can apply for a parking permit from the municipal police for ca. € 15.00. There is also the opportunity to park the bus for free only a few minutes away from the hotel at Busparkplatz Wechselberger (Salurner Straße 2, 6330 Kufstein) right on the Inn promenade.

Is the hotel easy to reach by public transportation?

Arrival by train:

Kufstein is located on the Munich-Innsbruck-Brenner-Verona international train line and can easily be reached by train. As a German border station, EIL and Intercity trains also stop here. You can reach our hotel from the Kufstein train station in only a few minutes.

Through the region – comfortably and conveniently without a car:

If you did not arrive by car or if you would like to explore the region without a car, this is no problem. You can find more information about the numerous possibilities on the homepage of Kufsteinerland.

Arrival and departure

On your arrival day, you can check in to your room starting at 3:00 pm. On your departure day, we ask that you check out of your room by 11:00 am.

If you would like to enjoy your time in Kufstein before check-in or after check-out, you can store your luggage at our reception desk until you return.

Upon request at the reception desk, we will be happy to check if an earlier arrival or later departure is possible.

How long is the reception desk open?

Our team at the reception desk is available for you around the clock.

When and where is breakfast?

You are welcome to serve yourself from our lavish breakfast buffet starting at 6:30 am. The buffet is available every day until 10:00 am.

Our comfortable breakfast room and pine lounge are located on the 1st floor. Take a look inside and be delighted by our large selection on the buffet.

If you have an early departure or an arrival after 10:00 am, you can let our reception staff know in advance, and we will prepare a small treat for you.

If you were not able to book breakfast when making your reservation online, you can do so at the hotel. Simply inform our team at the reception desk and for a small fee of € 10.00 per day, you can enjoy our breakfast buffet.

If you have an allergy, please let us know when making your booking or upon arrival, and we will be happy to prepare an alternative for you. 

Breakfast

Can non-hotel guests stop by for breakfast?

Of course! All guests are welcome to indulge in a delicious breakfast – our breakfast price per person is € 15.00.

Birthday "Special": we invite birthday "kids" to enjoy breakfast for free.

So that we can prepare the perfect seat for you, we ask for advance table reservations: 05372 / 69440

Is there a restaurant in the hotel?

Unfortunately, we do not run a restaurant, but our welcome team will gladly reserve a table for you at one of the numerous surrounding restaurants.

Here is a small selection of restaurants that are only a few steps away from our hotel:

  • Restaurant Andreas Hofer (traditional cuisine / wild game specialties)
  • Restaurant Purlepaus (traditional, international cuisine)
  • Festung Kufstein (home-style & traditional)
  • Goldener Löwe (Tyrolean specialties)
  • Restaurant Ambiente (Italian specialties, Mediterranean cuisine)
  • Restaurant Auracher Löchl (traditional, reinterpreted classics / steaks)
  • Die Schüssel (vegetarian, vegan)
  • a little farther away… Restaurant Alpenrose (traditional, somewhat sophisticated cuisine)
  • a little farther away … Weinstadl (rustic wine tavern with great delicacies from the region)

Of course, there are a ton of other options to choose from including Indian, Thai, pizza, pasta, burgers… there is something to suit every taste. Our staff at the reception desk will be happy to give you recommendations.

Our recommendations

Is the hotel bar open daily?

The Kufstein Lounge is open from Monday to Saturday from 9:00 am to midnight. On Sunday and holidays, we give our staff a break. Thank you for your understanding.

What services are available in the hotel?

  • You can use our free high-speed WLAN throughout the hotel. Simply click on guest WLAN (without a password) and get started.
  • In each room, you will find a handy safe to lock up your valuables; ideal for stowing your laptop.
  • Are you not quite awake in the mornings? Treat yourself to a hot espresso right in your room with our Illy espresso machine, or if you would prefer, you can enjoy a cup of relaxing tea before going to bed. An electric kettle and tea accessories are available at the reception desk.
  • Are you too cold… or too hot? Let us know at the reception desk, and we will bring a radiant heater or fan directly to your room.
  • Our housekeeping team is busy every day with many arrivals and departures. For this reason, we do not offer a laundry service in the hotel. Located right across from us is a laundromat, which would love a visit from you. If you don’t have an opportunity to bring your laundry by…no problem. The laundromat offers pick-up and delivery at the hotel – simply drop your laundry off at the reception desk.
  • Do you need to get a few last wrinkles out of a shirt? Ask our reception team for an iron and ironing board, which are available to use for free.
  • Do you need a wake-up call? Tell our team at the reception desk your desired wake-up time.

If you have other requests or questions, please get in contact with us anytime!

Are pets allowed?

Your pet is not only allowed but warmly welcome! You can also bring your four-legged friend with you in the breakfast room, and our service team will gladly help you select a suitable seat.

Cleaning fee (excl. food): € 10.00

Is smoking allowed in the hotel?

We ask for your understanding in that all guest rooms are non-smoking. You can make yourself comfortable in our smoking lounge on the ground floor and enjoy a glass of fine wine.

Are there handicap-accessible rooms?

In general, all our rooms and public areas are conveniently, easily, and comfortably reachable by elevator from the underground garage to the 4th floor.

We offer 2 completely barrier-free double rooms for those with special needs. These rooms are comfortably sized and have wide entrance doors (ideally suited for electric wheelchairs) as well as handicap-accessible bathrooms. 

What our guests appreciate is that both rooms are otherwise no different from our classic double rooms.

Is there a wellness and fitness area in Hotel Stadt Kufstein?

When renovating the hotel in 2013, we placed great importance on being able to offer our guests a large area, where they can relax. Therefore, we transformed a part of the top 4th floor into a sauna & relaxation area. Here, we offer a Finnish sauna, steam bath, and infrared cabin. There are also comfortable loungers and a small snack bar.

If you don’t want to miss your daily work out during your business trip or vacation, you will get your money’s worth in our fitness area on the 4th floor right next to the sauna.

Our sauna area is open daily from 4:00 to 10:00 pm, and the fitness room is available from 8:00 am to 10:00 pm. The use of these areas is included in the room price.

How long is a free cancellation possible?

We accept cancellations of direct bookings for free until 6:00 pm on arrival day. For online bookings, the cancellation conditions of your respective reservation apply.

In the case of a cancellation after this deadline or with a no-show, we are allowed to charge 90% of the booking price (all booked nights including the booked board).

If you must depart early, the hotel reserves the right to charge the remaining nights.

What is there to see and visit near the hotel?

Hardly any other city has so many sights in such a small area, and our hotel is right in the middle of it all…

Visit the Römerhofgasse in the historical city center of Kufstein, and from here, you can take a stroll to the Innbrücke bridge, to the Marienbrunnen fountain on the Unterer Stadtplatz, or to the Kufstein Fortress. Take a ride on the panoramic funicular from the foot of the fortress to the interior of the fortress, and once you have arrived, let yourself be whisked away to a different era on a tour through the museum here. Learn how people lived in Kufstein back then and don’t miss out on the playing of the world’s largest free-standing organ every day shortly after 12:00 pm. The birthplace of Josef Madersperger, the inventor of the sewing machine, is also worth a visit. If you would like to combine all these sights and attractions and much more, you can go on a historic tour with a total of 23 stations.

The Kufstein Fortress is not only a historical place with a lot of history, but numerous cultural events as well as concerts also take place here each year. Every year at Pentecost, the legendary Kufstein Knights’ Festival transports the entire city back to the Middle Ages for a whole weekend. Whether young or old, there is something for everyone. For culture enthusiasts, a visit to the yearly Operetta Summer is a must. The arena at the fortress is converted into a theater and along with unique performances offers a perfect ambiance. If you prefer rock or pop… you can enjoy one of the many open-air concerts at the fortress.

If you are in the mood for a shopping excursion, you are in the right place. The city center of Kufstein offers 2 large shopping centers as well as tons of small, charming shops along the streets of downtown.

If you are in search of an exclusive souvenir for yourself for a loved one, you should stop by RIEDEL GLASS. The Kufstein traditional glass manufacturer with a shop and outlet is located only a few minutes away from the city center. As a “special” for our hotel guests: admission to the Glashütte and Sinnfonie is included in your room price. So, don’t miss this unique opportunity to marvel at the one-of-a-kind products.

Do you love nature… we do too! After a short walk from the hotel, you will reach the valley station of the Kaiser lift. This almost silent single chair lift will take you directly into the Kaisergebirge, where you can start your individual hikes. From the high plateau of the Steinbergalmen, there are a variety of hiking routes from leisurely and peaceful to challenging mountain tours. Up here in the nature reserve, registered since 1963, you can experience how nature, plants, animals, and mountain farming exist in perfect harmony.

For questions, please get in touch with our team at the reception desk, and we will be happy to help

Kufstein & surroundings

What does SLEEP GREEN actually mean?

In today’s time, it is becoming more and more important to be mindful of sustainability and our environment. For this reason, we decided in 2017 to install a solar power system on the hotel roof that enables us to produce up to 50% of the electricity needed. Our guests have the opportunity to observe the energy production and efficiency on monitors in the hotel lobby. For the electricity that we are not able to produce ourselves, we exclusively use renewable energy sources.

And if you have ever taken a closer look at our breakfast buffet, you will notice that along with a large selection of certified organic cereals, we place great importance on the regionality and quality of all the food.

We are very proud of all of this and would like to be not only a pioneer but also a role model as the 1st SLEEP GREEN HOTEL IN TYROL!

Sleep Green Hotel

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